Returns & Exchanges
At Cassandra's Kitchen, we want you to be completely satisfied with your high-quality kitchenware and home essentials. If an item doesn't meet your expectations, we offer a 30-day return policy for unused products in their original packaging.
Initiate Your Return
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Carefully pack the unused items in their original manufacturer packaging, ensuring all tags and inserts are included to prevent damage during transit.
Ship the Item
Affix the provided shipping label or use your preferred carrier to send the package back to our warehouse facility.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing